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Do you offer a mobile app?Yes, our app allows you to manage your Numberify services, send messages, and make calls easily.
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Where can I download the Mobyx?Mobyx is available for download in the US App Store and Google Play Store.
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Are there any additional charges for receiving SMS or calls?No, receiving SMS and calls is included in your subscription, and you won’t be charged extra.
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Can I use Numberify for my business?Numberify is designed primarily for personal use.
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How much does it cost to park a number?Number parking with Numberify costs just $3/month.
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Can I use a parked number for calling and texting?Yes, you can use a parked number for calling and texting with the help of an internet connection, such as through our app.
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Is there a limit to how many numbers I can park with Numberify?No, you can park as many numbers as you like with Numberify, provided each has an active subscription.
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Do I need an internet connection to use Numberify services?Yes, Numberify services require an internet connection for features like SMS and calling.
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How to Make an International Call with Mobyx?Making international calls with Mobyx is simple. Just follow these steps: Dial 011 (the international access code). Dial the country code for the destination. Dial the area or city code (if needed). Dial the local phone number. Example: To call a mobile number in China (country code 86), dial: 011 + 86 + 186-XXXX-XXXX. To call a landline in Beijing (city code 010), dial: 011 + 86 + 10 + XXXX-XXXX. Note: Some countries, like the United States and Canada, don't require dialing 011 for direct international calls.
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Can I set up call forwarding with a parked number?Yes, you can forward calls from your parked number to another number if needed.
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Does Numberify support international numbers?At this time, Numberify only supports U.S.-based phone numbers.
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Can I use Numberify if I’m outside the United States?Absolutely! Numberify is perfect for people living abroad who want to keep a U.S. number for app registrations or staying in touch.
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What is number parking?Number parking allows you to keep your phone number active without needing a full-service plan. It's a cost-effective way to maintain ownership of your number for just $3/month.
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Can I receive SMS and verification codes with Numberify?Yes, Numberify supports receiving SMS messages, including verification codes for apps and accounts.
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Can I receive international calls on my Numberify number?Yes, your Numberify number can receive calls from anywhere in the world.
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Can I transfer my existing number to Numberify?Yes, you can port your existing phone number to Numberify. The process is simple and ensures you retain your current number.
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Is it free to call other Mobyx users?Yes, calls to other Mobyx users are free.
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Can I receive multimedia messages (MMS) with Numberify?At this time, we only support standard SMS for text messaging.
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Can I request a specific vanity number if it’s not available?If your desired number isn’t available, you can contact our support team to check for options or be notified when similar numbers are released.
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Can I change my vanity phone number after purchasing it?Once a vanity phone number is purchased, it cannot be changed or refunded, so make sure to choose a number you’ll love.
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Can I choose a specific area code for my number?Yes, you can choose from a variety of area codes available on our website to suit your preferences.
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How do I purchase a vanity phone number?You can browse available vanity phone numbers on our website and purchase one for as low as $3
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What are vanity phone numbers?Vanity phone numbers are customized numbers that are easy to remember, often spelling words or containing unique patterns, perfect for personal use or branding.
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How do I check if my desired vanity number is available?Use the search tool on our website to check the availability of your desired vanity number.
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What happens if my porting request is rejected?If your porting request is rejected, we will notify you of the reason, such as an incorrect PIN or account information, and guide you on how to resolve it.
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What’s the account number?The account number is usually your unique identifier with your current carrier. It may appear on your bill or in your online account dashboard.
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How do I ensure my porting request is processed quickly?Make sure all the information you provide, including your account number and PIN from your current carrier, is accurate to avoid delays.
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How long does it take to port my number to Numberify?The porting process usually takes 1–7 business days, depending on your current carrier. We’ll notify you once the transfer is complete.
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What’s the transfer PIN?The transfer PIN (sometimes called a "port-out PIN") is a security code provided by your carrier to authorize the transfer. You’ll need to request this from your carrier, as it ensures only you can authorize moving your number to another service.
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How do I know if my porting request is successful?We’ll notify you via email or SMS once your porting request is completed successfully.
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What payment methods does Numberify accept?We accept major credit and debit cards for all payments.
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How to Update Your Payment Method:Make a $1 Payment with Your New Card: This process will register your new card securely in our system through Stripe. Automatic Enrollment in Auto-Pay: Once the $1 payment is processed, your new card will be automatically set up for future auto-payments. $1 Credit Applied to Your Account: The $1 payment will be credited to your account and applied toward your next invoice.
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What should I do if I forget my account password?Use the “Forgot Password” option on the login page to reset your password securely.
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Can I block specific numbers from contacting me?Yes, you can block unwanted numbers or account settings.
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How do I manage multiple numbers on my account?You can manage all your numbers through the account dashboard, where you can update settings and monitor activity.
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